Customer Service

Most companies think meeting a customers needs is good enough. At Jaeckle, our goal is to exceed your expectations. Our friendly and experienced customer service team will go the extra mile to make things as easy as possible for you.  At Jaeckle we offer our customers:

  • Knowledge – our customer service representatives attend training on new products and are able to give you the information you need
  • Fast service – we have invested in software to track our call volumes and hold times to minimize waiting.
  • Convenient ordering online, by fax or by phone
  • Fax or email order acknowledgements to verify your order
  • Immediate online stock checks with major manufacturers

We are available Monday through Friday from 7:30 am to 5:00 pm central time to help you with your Flooring, Surfacing and Hardware needs.

We can be reached by phone at 800-236-7225 or by email.

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